Descargas de pdf gratis ebooks This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services (Literatura española)

This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services de Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

Descargas de pdf gratis ebooks This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services (Literatura española)

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Ficha técnica

  • This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services
  • Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider
  • Número de páginas: 400
  • Formatos: Pdf, ePub, Moby, Fb2
  • ISBN: 9781491927182
  • Editorial: O'Reilly Media, Incorporated

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Descargas de pdf gratis ebooks This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services (Literatura española)

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